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Revolver S&H?

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    Revolver S&H?

    I need to send a Taurus Ultralite (2 lbs) revolver back to Taurus for warranty repair. Unlike some other manufacturers Taurus expects you to ship at your expense. UPS is coming up with $67 as my cheapest option - "Next Day Air." The option "Next Day Air Saver" was not offered, even though mentioned on an instructions page.

    Is there a cheaper way?

    #2

    Comment


    • LI Ammo
      LI Ammo commented
      Editing a comment
      The design of shipmygun.com is great. The reality, not so much.
      We experienced several problems with them as dealers, and their answer was always the same... Fuck off.
      They have a very different attitude in real life versus their web presence.

      ( I should mention that we've never used them ourselves, the problems were with our customers using them and getting fucked, and shipmygun having no interest in helping them out even with our help with paperwork)

    • Shamuscull
      Shamuscull commented
      Editing a comment
      I have used this service and never had an issue. Maybe 2-3 times. Sure LI Ammo has had much more experience than I have.

    #3
    Glock also makes you pay to ship to them. I had a problem child G21 that had to go back to Mothership Smyrna 3 times, and some slides for upgrades. Every time I sent something, they sent it back 2-day, either UPS or FedEx. If 2-day is good enough to come back, it's good enough to send it to them. Every time after the first, everything I sent went 2-day, with no issues.

    The Next Day/2 Day "Air" (it doesn't necessarily go by air), it just gets separate handling in the facility, and stays off the conveyor belts. The biggest reason they want it sent by "Air" is for the tracking and special handling, not speed. Keeping it off the belts highly reduces the risk of getting caught in a jam, and getting damaged or ripped open.

    I personally prefer FedEx because while I worked at UPS during college, there were two instances of guns being stolen.

    Oh, and BTW, firearms must be sent through a hub, and not a UPS Store or FedEx/Kinkos. The stores are franchises, and not company facilities.
    Steve

    Comment


    • NRATC53
      NRATC53 commented
      Editing a comment
      Ammo must o through a hub as well

    #4
    I have never had a manufacturer pay shipping from me to them to repair a gun under warranty.

    As for UPS, you say they did not offer the "Next Day Air Saver" - did you ask them for it and then ask why not if they said it was not available? It's been my experience that many UPS clerks have no clue as to all the ways you can ship firearms via UPS even though they work for the company making the rules. If you have not already, maybe make a copy of the document at this address and bring it with you to the UPS customer center or show it to the pick-up driver (if you have a scheduled pick-up account).
    Last edited by Glenn B; 05-12-2022, 01:26 PM.
    Retired and loving it.

    Comment


      #5
      Originally posted by Glenn B View Post
      I have never had a manufacturer pay shipping from me to them to repair a gun under warranty.

      As for UPS, you say they did not offer the "Next Day Air Saver" - did you ask them for it and then ask why not if they said it was not available? It's been my experience that many UPS clerks have no clue as to all the ways you can ship firearms via UPS even though they work for the company making the rules. If you have not already, maybe make a copy of the document at this address and bring it with you to the UPS customer center or show it to the pick-up driver (if you have a scheduled pick-up account).
      The UPS web page did not offer a "saver" rate. I have not asked across the counter.

      Comment


        #6
        Also print out their rules for shipping a firearm. I once went to the drop off hub in Farmingville and was told I needed to be an ffl to ship. I was sending it on for service but thought maybe they changed their rules so I left.

        Comment


          #7
          I think it costs $57 round trip if sending a gun to Sig for non warranty work. Pretty sure you pay them and they provide the label. Not sure who they use.
          All of my gun purchases with the exception of the last one went Fedex 2 day with no problems. Typically I like UPS better than Fedex, but Fedex has had a good track record so far. My last purchase they sent it UPS ground. Still not sure how they got away with that as they require overnight. Anyway it went ground and it wasn’t delivered the day that it went out. Had to call Farmingville and tell them to secure it so it wouldn’t sit in the truck all weekend. I know how that ends up.
          I’m surprised for warranty work they make you pay the shipping. Maybe you could pay them and get a shipping label? Probably would be cheaper and easier.

          Comment


            #8
            I paid $98 for Fed Ex and that was pre covid. Sounds like a deal to me

            Comment


              #9
              this is not an approved method by any stretch of the imagination and if it gets lost your shit out of luck, but I've shipped guns in usps flat rate boxes on multiple occasions with no issues. just don't tell them what's in the box.

              Comment


                #10
                Henry and Century send me call shipping labels for repairs.
                "Those who beat their swords into plowshares will end up plowing for those who have swords."

                Comment


                  #11
                  Originally posted by blue70chevelle View Post
                  this is not an approved method by any stretch of the imagination and if it gets lost your shit out of luck, but I've shipped guns in usps flat rate boxes on multiple occasions with no issues. just don't tell them what's in the box.
                  Umm, If it gets lost you're more than shit out of luck. Shipping pistols isn't just "not approved" by the USPS but is literally against the law. See U.S. Code § 1715.

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