So check engine light popped on about 1000 miles ago (2014 silverado currently just under 31k on the clock). Checked the code and it was P0420 (catalytic conv. efficiency below threshold). figured it had to be a glitch so i cleared the code. Came back. I had a long drive up to Mass and i figured that would flush the system but nope still the code came back. So seeing as how i try to avoid going to the stealership at all costs, i went to autozone and picked up some cataclean. Figured it was at least worth a shot. No good. So i bring the truck in this morning (730am) and get a call from the service consultant at around 1230. He says and i quote
"you didnt tell me you modified the truck"
-"yea i did why?"
"well you have a modified exhaust so that voids your warranty. I cannot even look at it until the factory parts are back on."
-"ohhhhhhh no no no... Federal law states that you cannot deny my warranty because of an aftermarket part, its on you to prove that an after market part caused the failure"
"well i wasnt aware of that. Im told any modified stuff and we dont touch it, but im not an engineer"
-"well lucky for you sir, i AM an engineer and i can tell you there is no way that a "CAT BACK" exhaust will cause any issues with a cat or anything upstream of it for that matter."
"ill get with the higher ups and call you back"
I really wasnt in the mood to get in a pissing match and if i have to shell out any money for this im going to be super pissed. So for now, Fuck You Atlantic Chevy (hopefully a call comes in that changes my tone)
"you didnt tell me you modified the truck"
-"yea i did why?"
"well you have a modified exhaust so that voids your warranty. I cannot even look at it until the factory parts are back on."
-"ohhhhhhh no no no... Federal law states that you cannot deny my warranty because of an aftermarket part, its on you to prove that an after market part caused the failure"
"well i wasnt aware of that. Im told any modified stuff and we dont touch it, but im not an engineer"
-"well lucky for you sir, i AM an engineer and i can tell you there is no way that a "CAT BACK" exhaust will cause any issues with a cat or anything upstream of it for that matter."
"ill get with the higher ups and call you back"
I really wasnt in the mood to get in a pissing match and if i have to shell out any money for this im going to be super pissed. So for now, Fuck You Atlantic Chevy (hopefully a call comes in that changes my tone)
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